Privacy Policy

We may collect business and account information such as business name, contact name, email, phone number, account access details, enquiries, orders, memo allocations, holds, invoices and platform activity.

We may also collect technical information needed to operate and secure the service, such as browser, device, login and security-event information.

We use information to review retailer applications, provide catalogue access, respond to enquiries, manage orders and stock, prepare invoices, support customers, improve the platform and protect accounts from misuse.

We may use trusted technology, hosting, authentication, communications, accounting and operational service providers where they are needed to run the platform. We provide only the information reasonably required for those services.

We do not sell retailer personal information to advertisers.

We keep information for as long as reasonably needed for business, accounting, legal, security and customer-service purposes. We use technical and organisational controls intended to protect account and business information.

You may ask us to correct account information or raise a privacy question through your SAE business contact or retailer communication channel.

We aim to handle personal information in accordance with applicable Australian privacy requirements.