FAQ
Frequently Asked Questions
What materials do you use in your jewelry?
We use ethically sourced diamonds, moissanites, and premium recycled metals such as 14K and 18K gold or platinum in all our custom jewelry pieces.
Do you ship internationally?
Yes, we ship worldwide! Shipping rates and delivery times vary depending on the destination. All orders include tracking and insurance.
Can I customize a piece or create a new design?
Absolutely! We specialize in custom jewelry. You can reach out to us via our contact page or book a design consultation to get started.
What is your return and exchange policy?
We offer a 30-day return and exchange window for most items. Custom or engraved items may not be eligible. Please review our full return policy before purchasing.
How do I care for my jewelry?
We recommend regular cleaning with a soft cloth and avoiding harsh chemicals or environments that may damage metals or stones. Store your pieces separately to avoid scratches.